Although we may contact you by phone to help set up your account, we never request sensitive account details such as your password over the phone. We also never offer financial advice (via any support channel).
If you need to share your personal or payment information, for your security, only share this through our live chat service in-app or through our website, or by emailing us at our official address: support.au@capital.com.
If you have any doubts about the authenticity of a caller or message, you can verify it through our live chat service or via our official email address before proceeding.